Reporting to the Credit Control Team Leader the main function of this role is to ensure the timely collection of cash relating to cash sales, maintenance and service invoicing within set times, keeping aged debtors to a minimum.
Principal Responsibilities:
. Document all queries and ensure they are all coded correctly on JDE
. Dealing with internal and external calls in a polite and timely manner
. To diarise all communications with Business partners on to JDE notes
. Provide copy invoices, calls forms and contracts for customers
. Generation of reports on the Major Debtors on a monthly basis in a timely manner
. Ensure make minimum of 25 calls each day to Sales Ledger customers
. Ensure 90 day plus debt is targeted monthly to improve RPA Debt profile
. Process and obtain authorisation for all Sales Ledger journals
. Liaison with internal departments where necessary
. Open and distribute departments mail on a rota basis
. Any other dutiesin line with the post
Knowledge and Requirements:
. Minimum 2 to 3 years credit control experience
. Good written and verbal communication skills
. Pleasant and confident telephone manner
. Team player
. Ability to work well under pressure
. Keyboard/PC skills - preferably Microsoft Word & Excel
. Patient, organised and methodical approach to work