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Customer Service AdminView Job details:
| Posted by: | Allena Clarke Appointments |
| View all jobs from Allena Clarke Appointments | |
| Address: | 5 The Oval Forest Hall Newcastle Upon Tyne NE12 9PP |
| Contact Details: | 0191 290 4440 |
| Date Posted | 17th Jul 2008 |
| Reference Code: | ACA761 |
| View Since Posting: | 75 |
| Salary: | £12,500 - £14,000 |
| Vacancy Location: | Newcastle NE1 |
| Full Description: | |
| Based on the Newcastle Quayside, Echo-U specialise in providing inspirational contact centre solutions, recognising a need for intelligent customer contact delivered by motivated and genuinely friendly people. You will be working on behalf of an established top 10 bank and closely with the building surveying industry, providing a panel management service and responsible for your individual workload, whilst sharing the required daily tasks of the team. Time management, administrational skills and working to deadlines are all key elements to the role and it is essential the successful applicant can demonstrate these. Previous experience in client interaction is also required. A typical day can be extremely varied, involving both Inbound and Outbound calls between the client, surveyors and customers, data entry, case load management and general administrational duties. The original contract will be long term temporary although this will progress to a permanent contract for the successful candidate. Hours: Standard working hours (FT35) between 08:00am – 06:00pm Monday to Friday and 10:00am – 02:00pm Saturday are expected although a flexible approach is required. |
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